Are you looking for an effective and economic way to train your sales team?
The Power Series Live Online Training
This is what the delegates are saying about the virtual training by Richard Mulvey
The following clips are from the Power Series Live Virtual Sales Training. BBF Safety Footwear sales team attended all ten sessions in a row, and recorded their feedback
CureChem International Training
The following is a transcript of the last few minutes of the Virtual Training session with CureChem International. 101 Delegates from 6 countries attended the session
Anybody else want to say anything before I wind this up.
Anup Chand (CureChem CEO)
The presentation has been excellent. Richard, I think there are a lot of takeaways from this presentation, and it does give us a starting point to pool our services. I mean it totally makes us realise how far we are from achieving our goals in terms of customer service. Thank you so much for reminding us about all that. And I think you’ve managed to create all the ideas in one place. And if we start working on those ideas we will be improving customer service and having happy customers. 45 minutes once the customer enters and leaves, they must be serviced within 45 minutes, but at the moment we’re looking at probably average time of two hours, and that leads many customers to be very bitter. And as you said we believe that 96% of customers don’t complain and they don’t come back. So there is something we really need to improve. I wish we had more of such sessions in future, so that we keep reminding ourselves, there is still a long way to go.
So, now I realise the importance of customer service. Maybe we should have a dedicated person who handles the customer service complaints etc. from all the countries. Level somewhere. So yes, it has been a very helpful session. So Richard this is my testimony from the bottom of my heart I thank you for this and the continued associations in future. Thanks.
Thank you very much indeed. I must say it’s been a great pleasure to be working with your team over the last few years, and I look forward to continuing that great relationship over the next few years as well. Great to see you all again thank you very much for being attentive.
Feedback from delegates about Virtual Training
“Virtual training is better, it is a lot more interactive and people are much more comfortable and engaged.” Adrian Booysen
“The training is very informative and surprisingly interactive and entertaining.” Barry Cochrane – Sales Manager Space TV
“The virtual training has very interesting topics, lots of thing to go back and implement.” Natasha Malan – Labotech Product Manager
These live online sessions are fun and entertaining while at the same time they are full of techniques your sales team can use to grow your business. Each week we look at a different set of skills to see more customers, manage client meetings successfully and close more sales.
These two hour sessions will be held every Tuesday from 09:00 SA Time (GMT +2) for 10 weeks. This is a full three day sales training course at a fraction of the cost. The ten week program will rotate and start again on week 11. Your team can start at any time and still complete the ten sessions
To find out more or to register online click on any of the sessions above
About the Presenter – Richard Mulvey
Richard Mulvey is one of South Africa’s leading Sales Speakers and Trainers and over the last 25 years has inspired more than 200,000 business people throughout three continents. Richard’s corporate life includes a rise in the ranks to Sales Director for an international company in a service industry
After spending a couple of years travelling the world Richard was enticed back to corporate life before setting up on his own. In addition to a successful corporate career, Richard has also worked for the Queen in Buckingham Palace, written and marketed a multi-restaurant accounting package called “Trade Inn”, travelled overland from London to South Africa and back again and recently climbed Kilimanjaro to raise R70,000 for Reach for a Dream.
Richard is the author of 21 Motivational Business Books and 55 Training DVDs. He is a Past President of the Professional Speaker’s Association of Southern Africa (2008-9 & 2016-17) and a member of the Global Speakers Federation. Richard was recently inducted into the Southern African Speaker Hall of Fame and this year was awarded the Founders Award, the highest award for a speaker or trainer in Southern Africa